A disappointing visit to the HARD ROCK CAFE NEW YORK. This was our 8th Hard Rock Cafe in the U.S. and we did our usual thing of not reserving a table and asking to be sat at the bar. We’ve found at the many other Hard Rocks we’ve visited that this helps get you faster service, a better view of all the comings and goings with access to the same full menu.
Service was indeed super fast and our food - classic nachos with chicken, to share - arrived within 10 minutes. The bartender, however, was a bit of a grump. Maybe it was a New York thing?!
We ordered two Blue Moons at a reasonable $9 each. We were surprised though to see a member of staff take a crate of 12 oz bottles out the refrigerator and open them at the back of the bar out of sight. Our drinks were served in the regular 16 oz glasses with a noticeable gap at the top of the glass. The beer pumps were all on full display and there were no signs to say that draft beers were off.
What a con!
Consequently we decided to not order any more drinks, finished our tasty food and headed off to a nearby Irish bar (Sean's Bar & Kitchen) where they served real draft beers.
WHAT IT COST
🥗 Nacho chicken = $25.99
🍻 Blue Moon x 2 = $18.00
😢 Tax = $3.91
💰 Total = $47.90
We left $55.00, being a $7.00 gratuity to reflect the poor service.
P&K RATING
Drinks 🇺🇸 (1/5)
Food 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸 (5/5)
Service 🇺🇸🇺🇸 (2/5)
Overall 🇺🇸🇺🇸🇺🇸 (2.6/5)
📌 HARD ROCK CAFE NEW YORK, 1501 Broadway, New York, NY 10036
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